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Table 2 Change of the medical dispatchers` situation awareness according to the questionnaire

From: Live video from bystanders’ smartphones to medical dispatchers in real emergencies

 

Yes

No

Do not know

Changed assessment of the patient?

(N = 636)

325 (51.1%)

82 (12.9%) More critical ill

243 (38.2%) less critical ill

273 (42.9%)

38 (5.9%)

Did the patient have another disease/condition/trauma you recognized after the live video?

(N = 605)

60 (9.9%)

420 (69.4%)

125 (20.6%)

Changed treatment of the patient before arrival of the ambulance?

(N = 580)

165 (28.4%) Improved treatment

2 (0.3%) Impaired treatment

352 (60.7%)

61 (10.5%)

Changed situation awareness regarding the surroundings or bystanders present?

(N = 622)

113 (18.2%)

7 (1.1%) Less bystanders present

68 (10.9%) More bystanders present

13 (2.1%) Different surroundings

509 (81.8%)

..

  1. The questionnaire was fulfilled after they received live video from bystander’s smartphone. Results are given by frequency (N) and percentage (%). The number presented are the responders for each question